Privacy Policy
Rokken Real Estate (“the Company”, “we”, “our”, or “us”) is committed to protecting your personal information and ensuring that you can contact us with confidence. We comply with the Act on the Protection of Personal Information of Japan and handle personal data in accordance with the following policy.
Personal Information We Collect
We may collect personal information through the following methods:
- Information submitted through our contact form (name, email address, phone number, inquiry details, etc.)
- Information required for property viewings and real estate transactions (address, date of birth, identification documents, contract-related documents, etc.)
- Information provided via email, phone, or messaging apps
- Access data collected through cookies and similar technologies
Purpose of Use
We use the collected personal information for the following purposes:
- Responding to inquiries and providing necessary communication
- Conducting real estate brokerage services (sales, purchases, rentals)
- Preparing contracts, verifying identity, and performing legally required procedures
- Providing architectural and land evaluation consultations
- Improving our services and analyzing website usage
- Complying with applicable laws and regulations
We will not use personal information for purposes beyond those stated above without obtaining prior consent.
Provision of Personal Information to Third Parties
We do not provide personal information to third parties except in the following cases:
- When we have obtained the individual’s consent
- When required by law
- When necessary to carry out real estate transactions (e.g., judicial scriveners, surveyors, financial institutions, architects, property managers)
- When necessary to protect life, body, or property and obtaining consent is difficult
Any information provided will be limited to the minimum necessary scope.
Security Measures
We take appropriate security measures to prevent unauthorized access, loss, leakage, or alteration of personal information, including:
- SSL encryption for data transmission
- Access control and password management
- Security measures on devices handling personal information
- Proper disposal of documents and data no longer needed
- Appropriate supervision of external service providers
Requests for Disclosure, Correction, or Deletion
If you wish to request the disclosure, correction, suspension of use, or deletion of your personal information, we will respond promptly in accordance with applicable laws.
Contact:
Email: rokkenfudosan@gmail.com
Use of Cookies
Our website may use cookies for the following purposes:
- Understanding website usage
- Improving our services
- Enhancing user convenience upon revisiting the site
Cookies do not identify individuals. You may disable cookies through your browser settings.
Access Analytics
We use Google Analytics, a service provided by Google LLC, to analyze website traffic. Google Analytics uses cookies to collect data.
For details on how Google handles data, please refer to:
https://policies.google.com/privacy
External Links
We are not responsible for the content or privacy practices of external websites linked from our site.
Changes to This Policy
We may revise this Privacy Policy as necessary. Any updates will be posted on this page and will take effect upon publication.
Contact Information
For inquiries regarding our handling of personal information, please contact:
Rokken Real Estate
Address: 2F Aramaki Building, 31-2 Fujikicho, Nakagyo-ku, Kyoto
Email: rokkenfudosan@gmail.com